Five Categories of On-Demand Mobility Services Companies

On-Demand Mobility Services, and particularly ride-hailing, have emerged as a strong option for consumer urban transportation. In the process, ride-hailing has disrupted the taxi and limo industries and could next disrupt public transportation and last-mile goods delivery. Nowhere is this more evident than in cities such as New York and San Francisco. Other mobility services such as shared ride-hailing, and micromobility, as well as various forms of microtransit and car sharing are also showing robust growth. In a previous post I organized automotive OEMs into five categories. Using a small set of dimensions I created a similar structure for the companies offering on-demand mobility services, focusing particularly on ride-hailing services. In this post I present my first attempt to organize these companies into five categories based on how they approach next-generation mobility and the value they offer to their customers.

Continue reading