As AI agents become more capable, how should the roles and responsibilities of the AI-first enterprise employees evolve? Which skills will matter at each level, and how will technical and business teams collaborate to effectively leverage agents and agent-based systems? As the capabilities of agents advance, employees will move from executing tasks to supervising workflows, orchestrating agent collectives, and, ultimately, setting mission-level strategy. Preparing for this transformation requires a clear view of how roles evolve across the six levels of AI agents, and how responsibilities will shift among AI specialists, application users, and supporting teams.
The global robotaxi industry has entered a new era, one defined by the tangible formation of new value chains. The…
In the first three parts of this series, we achieved three objectives. We described the characteristics of the AI-first company.…
In the piece Agents in the AI-First Company I introduced a five-level spectrum for understanding software agents. The piece generated…
AI agents are an important component of the transformation to become an AI-first company. Corporations undertaking this transformation must understand where and how to incorporate agents and which agent types to utilize in the AI-centric processes they establish and the organizational structures they adopt. The article presents AI agent types, outlines how corporations should think about “agentification” as they transform to become AI-first, and explains how our firm’s AI methodology fits agents into AI-first business processes.




