Agents In the AI-First Company

AI agents are an important component of the transformation to become an AI-first company. Corporations undertaking this transformation must understand where and how to incorporate agents and which agent types to utilize in the AI-centric processes they establish and the organizational structures they adopt. The article presents AI agent types, outlines how corporations should think about “agentification” as they transform to become AI-first, and explains how our firm’s AI methodology fits agents into AI-first business processes. 

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The AI-First Company

In today’s corporate digital transformation landscape, “AI-first company” is emerging as a term that deserves real attention, not just another consultant’s buzzword. But can an incumbent truly transform to become AI-first, as Intuit is attempting, or must it be designed that way from inception, like Tesla? In my previous article, I defined the AI-first business process and contrasted it with AI-enhanced processes. This piece builds on that foundation to define what an AI-first company is, describe its defining characteristics, and provide examples of corporations undergoing this transformation.

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