Stories and Lessons From Onboarding Teleworkers

Automation, combined with digitalization and process engineering, will enable organizations to broadly utilize telework, address talent scarcity, and lower production costs. Onboarding new employees to a telework-centric organization is emerging globally as a major challenge. We break the onboarding challenge of teleworking employees into three parts: addressing the mundane tasks, providing training on the necessary processes, and mentoring. In this post, we examine these challenges through real stories and present the lessons learned.

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Aligning Employee and Employer for Telework

To broadly and successfully employ telework during and after the pandemic we must understand the considerations and objectives that employers and employees want to achieve and the dimensions they will use to assess progress and ultimate attainment. On some of these dimensions employers and employees may be aligned, and on some may not. In this post, we introduce such dimensions and present an approach for identifying misalignment.

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